We connect businesses, their employees, communities and customers with secure, intelligent communications solutions - Experiences That Matter. Avaya is your partner for digital transformation.
Avaya focuses on core competencies in real-time communications across all media channels (voice telephony, SMS, real-time text & instant messaging, video, social media) as well as their integration into applications for public authorities, control centre operators and citizens (smartphone apps).
Together with our technology partner Engelbart Software we provide specialized call taker applications for control rooms and citizen service centres.
We also enrich innovative smart city concepts and the Internet of Things (IoT) with intelligent communication solutions in real-time communication, e.g. the integration of drones to observe and assess acute events via video, the reporting of emergencies via sensors or networked defibrillators, as well integrating geolocating vehicles and vehicle fleet.
More information on the Avaya website
and in our customer magazine Avaya Avenue